When you do a return:
- Products must be mailed for return within 14 days from the day the order was shipped. (i.e. Your order was shipped 7th May, you have until 21st May to ship back your returns).
- Products must be unworn and unwashed.
- Products must have the Love And Flair tag attached
Please note that:
- Accessories (Bags, Earrings, Necklace, Body Jewelry) Sale, Sleepwear, Intimates, Sportswear, Face Cosmetics are final sale. Due to hygiene reasons they are strictly not qualified for returns or exchanges
- Any merchandise marked “SALE” cannot be returned
- Products that do not meet conditions above cannot be returned
If your product qualifies, follow the three steps for easy return:
- CONTACT US – Fill in the ‘Returns’ form below. If your returns are approved, we will email a confirmation on the mailing address.
- MAIL THE PRODUCT – Products must be mailed for return within 14 days of shipment fulfilment date. You are responsible for the return shipping fees. It is recommended that you use a mailing service that provides tracking information.
- EMAIL CONFIRMATION – Once we have received the return, we will issue you a store credit via email within 24-48 hours. Unfortunately, the original shipping fee is non-refundable. The store credit will expire in 30 days