FAQ on Missing Items/Pre-Orders

Why is there a missing item(s) in my package?
There are several reasons why you could have a missing item, the reasons are usually stated in the product description.

The item will be shipped separately, and for these reasons:
  1. Your item is a drop-ship item, and will be shipped separately and directly by the vendor.
  2. Your item is a pre-order item, and will shipped separately later on when it is ready.
  3. Your item is a store-exclusive item, and will be shipped directly from the store.
There should be a slip in your package that indicates what is missing how long it will take for the item to ship. Our customer service team will also reach out to you via either Whatsapp or email to provide you with more detailed information about your item. You can also email us with email titled:"MISSING ITEM: ORDER NUMBER XXXXXXXXX". Please let us know your order number. We will assist you as much as we can.
More pre-order information about In Full Bloom Collection:
Brand Product Size Pre Order Info Restock Batch
LUNE HOME Phalae Dress In Rosewood OS PO 3-4 WEEKS For Place Order 14 December
LUNE HOME Heather Dress In White OS PO 3-4 WEEKS For Place Order 14 December
LUNE HOME Scilla Dress In Khaki OS PO 3-4 WEEKS For Place Order 14 December
LUNE HOME Aster Dress In White OS PO 3-4 WEEKS For Place Order 14 December
POSH THE LABEL Clara Floral Print Dress XS PO WILL BE SHIPPED ON 24TH JANUARY 2022 For Place Order 29 November
POSH THE LABEL Clara Floral Print Dress S PO WILL BE SHIPPED ON 24TH JANUARY 2022 For Place Order 29 November
POSH THE LABEL Clara Floral Print Dress M PO WILL BE SHIPPED ON 24TH JANUARY 2022 For Place Order 29 November
POSH THE LABEL Clara Black Dress XS PO WILL BE SHIPPED ON 24TH JANUARY 2022 For Place Order 29 November
POSH THE LABEL Clara Black Dress S PO WILL BE SHIPPED ON 24TH JANUARY 2022 For Place Order 29 November
POSH THE LABEL Clara Black Dress M PO WILL BE SHIPPED ON 24TH JANUARY 2022 For Place Order 29 November
POSH THE LABEL Kayla Floral Print Dress S PO WILL BE SHIPPED ON 24TH JANUARY 2022 For Place Order 29 November
POSH THE LABEL Kayla Floral Print Dress M PO WILL BE SHIPPED ON 24TH JANUARY 2022 For Place Order 29 November
POSH THE LABEL Kayla Floral Print Dress L PO WILL BE SHIPPED ON 24TH JANUARY 2022 For Place Order 29 November