FAQ on Missing Items/Pre-Orders
Why is there a missing item(s) in my package?
There are several reasons why you could have a missing item, the reasons are usually stated in the product description.
The item will be shipped separately, and for these reasons:
- Your item is a drop-ship item, and will be shipped separately and directly by the vendor.
- Your item is a pre-order item, and will shipped separately later on when it is ready.
- Your item is a store-exclusive item, and will be shipped directly from the store.
